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Question 1 of 6
1
of 6
Match the words to their definitions.
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a plan or method used to help achieve something
in discussions this means saying things without prior planning
fully concentrating, understanding and responding thoughtfully to what
non-verbal cues or gestures such as facial expressions and posture
strategy
spontaneous
active listening
body language
Start with 'active listening', remember this is a skills that shows you are fully focussed on a speaker. Find the definition that best matches this.
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