Year 11

The skills required

Year 11

The skills required

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Lesson details

Key learning points

  1. In this lesson, we will prepare for the workplace by evaluating good communication practice. We will differentiate between the language used with peers online and that used with colleagues in order to develop a positive online presence within the workplace.

Licence

This content is made available by Oak National Academy Limited and its partners and licensed under Oak’s terms & conditions (Collection 1), except where otherwise stated.

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3 Questions

Q1.
Why is the opportunity to work flexibly important to those who have a disability?
Correct answer: If they need time to rest, they can
It means they can apply for different jobs
They are able to complete work quickly
They can have a 9-to-5 job
Q2.
From the options below, select the colours that should be avoided on digital products (select two):
Black
Correct answer: Green
Correct answer: Red
White
Q3.
Technology and remote working have enabled individuals with physical or invisible disabilities to access the workplace effectively. Which of the following make this possible? Tick all that apply.
Correct answer: Ease of data transference
Correct answer: Effective communication within a team
Correct answer: Flexible work hours
Increased independence
Correct answer: Location is not an issue
Rigid working patterns

4 Questions

Q1.
From the list below, which is the best way to address a client in an email.
Correct answer: Dear Mr Parker
Hello
Hi
Hi P
Q2.
True or False: When applying for jobs via email it is important to ensure that your email address is appropriate.
False
Correct answer: True
Q3.
True or False: It is OK to respond straight away when something a colleague has said makes you angry.
Correct answer: False
True
Q4.
True or False: It is OK to use all capitals in an email.
Correct answer: False
True