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Year 10

Seeking support online

I can explain which online resources are reliable sources of support and advice.

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Year 10

Seeking support online

I can explain which online resources are reliable sources of support and advice.

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Share activities with pupils
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Lesson details

Key learning points

  1. The Internet can be a great place to find support and guidance.
  2. There are many chat and advice services that provide support to young people.
  3. It is important to remember when looking for support online that there is a lot of misinformation on the Internet.
  4. Websites, apps and influencers are often trying to make money and so their advice is not always reliable.
  5. Influencers’ content can be very believable, even if it is not always totally honest.

Keywords

  • Reliable - the quality of being trustworthy

  • Manipulation - influencing someone’s emotions to make them do something

  • Influencer - a person who uses social media to influence the behaviour of their followers

  • Misinformation - false or inaccurate information; not intended to deceive

Common misconception

All influencers are trustworthy and reliable sources of information.

Influencers have various motivations and might not be totally honest. There are different ways we can evaluate online advice to determine if it is appropriate or not.


To help you plan your year 10 rshe (pshe) lesson on: Seeking support online, download all teaching resources for free and adapt to suit your pupils' needs...

There are many popular influencers that students may follow - making reference to real life examples would be helpful to illustrate some of the key learning points in this lesson.
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This content is © Oak National Academy Limited (2025), licensed on Open Government Licence version 3.0 except where otherwise stated. See Oak's terms & conditions (Collection 2).

Lesson video

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Starter quiz

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6 Questions

Q1.
Group chats online are...
public conversations on media platforms.
Correct answer: private conversations that happen on messaging apps.
email exchanges between multiple people.
Q2.
A way to reduce the amount of notifications you get from group chats could be to...
Correct answer: mute conversations.
block senders.
leave a group.
Q3.
Catfishing, extortion and cyber-stalking are all examples of the ways people can you online.
Correct Answer: manipulate , harass, threaten
Q4.
Match the word to its correct description.
Correct Answer:report,inform the platform about the email address
tick

inform the platform about the email address

Correct Answer:block,stop the email address emailing again
tick

stop the email address emailing again

Correct Answer:delete,remove the email from your inbox
tick

remove the email from your inbox

Q5.
If your email or social media account is hacked, this means someone has been able to...
send you an email or message from their account.
Correct answer: access your account without your permission.
view your public posts.
Q6.
If we feel overwhelmed by the content we see online,l we can...
keep scrolling and ignore it.
Correct answer: take a break from screens and talk to a trusted adult.
post about how we feel on social media.
engage in arguments with people online to express our feelings.

Exit quiz

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6 Questions

Q1.
Match the word to the correct definition.
Correct Answer:reliable ,the quality of being trustworthy
tick

the quality of being trustworthy

Correct Answer:manipulation ,influencing someone’s emotions to make them do something
tick

influencing someone’s emotions to make them do something

Correct Answer:influencer ,someone famous or trying to be famous through posting content online
tick

someone famous or trying to be famous through posting content online

Q2.
If you want to check if a charity or business is legitimate, you can...
Correct answer: check online with gov.uk.
email them to ask.
check their social media.
Q3.
If you want to know how a company uses your data, you can request to see their...
Correct Answer: data protection policy, data policy, policy on data protection, policy on data
Q4.
A reliable influencer is someone who...
Correct answer: gives advice on topics they have experience with or have training on.
is being paid by companies to give a good review of their products.
is passionate about their subject and so shares lots of information.
Q5.
Which of the following is the most reliable way to find accurate support and advice online?
Following advice from popular influencers on social media
Correct answer: Using websites or apps that are recommended by trusted organisations
Searching for advice on random websites you find through a search engine
Taking advice from anonymous people in online forums
Q6.
It is important to remember when looking for support online that there is a lot of on the Internet.
Correct Answer: misinformation